Role: Credit Controller – German speaking desk (Option to work remotely with min one-week p/month onsite)
Location: Dublin
Work model: Hybrid (Training: onsite. Once the training has been successfully completed, you will have the option to work remotely (within Ireland), with min 1-week onsite p/month).
Salary: €34206 K p/a + Bonus
Relocation package: up to €800
Benefits (after one year):
- Pension plan (Employer contribution)
- Disability benefit
- Bike to Work Scheme
- Education reimbursement policy
- Paid annual leave
- Part paid maternity / paternity leave
- Carer’s Leave
- Study leave
Requirements:
- Excellent numeracy skills
- Good written and verbal communication skills
- Able to keep calm under pressure and a diplomatic but firm manner
- Proficient data entry and processing skills
- Basic knowledge of MS Excel (this will be tested at the interview stage)
- Fluent in German and English
Responsibilities:
- Managing internal and external debt payment questions and inquiries
- Agreeing payment terms and conditions with clients on credit arrangements
- Carrying out thorough credit checks
- Ensuring payments are on track to be paid within the agreed terms
- Chasing overdue invoices and payments via telephone and email
- Negotiating fair repayment plans with customers who are struggling to pay their debts
- Creating weekly debtor reports and account information for internal departments
- Keeping detailed records of collection activities and conversations
- Building and maintaining strong relationships with debtors