Credit Controller - German speaking desk

  • Job Reference: VACDM1DACH1
  • Date Posted: 16 August 2023
  • Recruiter: EXEC Search
  • Location: Dublin, County Dublin
  • Remote Working: Some remote working possible
  • Salary: €34,206
  • Bonus/Benefits: Bonus + relocation + benefits
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent
  • Contact: Mulltilingual Team
  • Telephone: 01 5394600

Job Description

Role: Credit Controller – German speaking desk (Option to work remotely with min one-week p/month onsite)


Location: Dublin


Work model: Hybrid (Training: onsite. Once the training has been successfully completed, you will have the option to work remotely (within Ireland), with min 1-week onsite p/month).


Salary: €34206 K p/a + Bonus


Relocation package: up to €800


Benefits (after one year):

  • Pension plan (Employer contribution)
  • Disability benefit
  • Bike to Work Scheme
  • Education reimbursement policy
  • Paid annual leave
  • Part paid maternity / paternity leave
  • Carer’s Leave
  • Study leave



  • Excellent numeracy skills
  • Good written and verbal communication skills
  • Able to keep calm under pressure and a diplomatic but firm manner
  • Proficient data entry and processing skills
  • Basic knowledge of MS Excel (this will be tested at the interview stage)
  • Fluent in German and English



  • Managing internal and external debt payment questions and inquiries
  • Agreeing payment terms and conditions with clients on credit arrangements
  • Carrying out thorough credit checks
  • Ensuring payments are on track to be paid within the agreed terms
  • Chasing overdue invoices and payments via telephone and email
  • Negotiating fair repayment plans with customers who are struggling to pay their debts
  • Creating weekly debtor reports and account information for internal departments
  • Keeping detailed records of collection activities and conversations
  • Building and maintaining strong relationships with debtors