Credit Controller - German speaking desk

  • Job Reference: VACDMDE1001
  • Date Posted: 28 June 2021
  • Recruiter: EXEC Search
  • Location: Dublin, County Dublin
  • Salary: €31,000 to €32,000
  • Bonus/Benefits: Bonus + Benefits + Relocation
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent
  • Contact: Mulltilingual Team
  • Telephone: 01 5394600

Job Description

Role: Credit Controller – German speaking desk

Location: Dublin

Salary: €31K p/a + bonus

Relocation package: up to €800

Benefits:

  • Pension plan (Employer contribution)
  • Disability benefit 
  • Bike to Work Scheme
  • Education reimbursement policy
  • Paid annual leave
  • Part paid maternity leave
  • Part paid paternity leave
  • Carer’s Leave
  • Study leave

Requirements:

  • Excellent numeracy skills
  • Good written and verbal communication skills
  • Able to keep calm under pressure and a diplomatic but firm manner
  • Proficient data entry and processing skills
  • Basic knowledge of MS Excel (this will be tested at interview stage)

Responsibilities:

  • Managing internal and external debt payment questions and enquiries
  • Agreeing payment terms and conditions with clients on credit arrangements
  • Carrying out thorough credit checks for new customers
  • Ensuring payments are on track to be paid within the agreed terms
  • Chasing overdue invoices and payments via telephone and email
  • Negotiating fair repayment plans with customers who are struggling to pay their debts
  • Creating weekly debtor reports and accounts information for internal departments
  • Keeping detailed records of collection activities and conversations
  • Building and maintain strong relationships with debtors