Customer service - Turkish Speaking desk

  • Job Reference: VACDMTR21
  • Date Posted: 25 March 2022
  • Recruiter: EXEC Search
  • Location: Dublin, County Dublin
  • Remote Working: Temporarily remote due to COVID-19
  • Salary: €27,200 to €29,000
  • Bonus/Benefits: benefits
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent
  • Contact: Mulltilingual Team
  • Telephone: 01 5394600

Job Description

Role: Customer service - Turkish Speaking desk (Digital marketing services)

Location: Dublin, Ireland

Salary: €27200 p/a + bonus + benefits

Responsibilities:

  • Assist customers via phone, chat and email
  • Provide efficient troubleshooting
  • Escalate inquiries to the appropriate team, when necessary
  • Upsell / Cross-sell additional products to existing clients
  • Help clients with account optimization
  • Handle complaints, provide appropriate solutions and alternatives within the time limits
  • Meet deadlines

 Required experience / skills:

  • Excellent interpersonal and active listening skills
  • Fluent English and Turkish
  • Excellent interpersonal and active listening skills
  • Clear communication skills and a strong command of the English language
  • Strong attention to detail
  • Walid work authorization for Ireland