Our client, a global medical technology company, is seeking a Customer Support Specialist on a 12-month contract to support the Finnish market, handling customer service, tender coordination, and finance administration.
Key Responsibilities:
- Process orders, queries, and product complaints accurately
- Coordinate deliveries and manage urgent orders
- Search for tender opportunities and compile bids
- Prepare quotations and maintain pricing systems
- Process invoices, payments, and credit notes
- Liaise with sales, supply chain, and internal teams
Contract Details:
- Contract: 12-month fixed-term
- Hours: Mon-Fri (7:30am/8am start)
- Work Model: Hybrid (min 1 day onsite/week)
Compensation:
- Salary: €33,700 + bonus (up to 12%)
Benefits: Company pension, medical insurance (family cover), life assurance, income protection, educational assistance, onsite gym, flexible hours, paid volunteer time, free parking, subsidised restaurant, sports & social club
Relocation: Up to 2 weeks accommodation
Requirements:
Essential:
- Fluent Finnish and English
- Strong communication and data entry skills
- Attention to detail and problem-solving abilities
- Microsoft Office proficiency
Advantageous:
- 1-2 years support/admin experience
- Knowledge of tendering, procurement, or finance
- Third-level qualification