Desktop Support Technician

  • Job Reference: DMVACIT1
  • Date Posted: 17 May 2023
  • Recruiter: EXEC Search
  • Location: Dublin, County Dublin
  • Salary: €45,000 to €47,000
  • Bonus/Benefits: bonus + benefits
  • Sector: Engineering
  • Job Type: Permanent
  • Contact: Mulltilingual Team
  • Telephone: 01 5394600

Job Description

Role: Desktop Support Technician

Location: Dublin (onsite) 

Salary: up to  €47K p/a DOE + bonus (up to 10%) + benefits (healthcare, pension) 

Company: Multinational, Global,


Main tasks (not limited to):

  • Virtual desktop troubleshooting
  • Assisting company employees with technical support (desktop computers, laptops, printers, hardware setup, and configurations)
  • Training staff on the use of software and hardware.
  • Performing upgrades on systems when required
  • Working closely with the procurement department regarding the purchase of any new hardware and software.
  • Assisting in maintaining LAN/WAN and telecom systems.
  • Maintaining, controlling, and deploying all software licenses server


  • Microsoft Certified Desktop Technician certification
  • Proven experience within IT support: min 2 years (L1 & L2)
  • Strong communication skills (Fluent English)
  • Experience working with ticket management systems (e.g., ServiceNow), remote support tools, and software distribution systems.
  • Solid working knowledge of current IT technologies across a wide variety of areas.
  • Knowledge of infrastructure technology including networking, desktop operating systems, network printers, and VoIP phones (Avaya preferred).
  • Knowledge of Microsoft Windows 2010, Wi-Fi troubleshooting, Office 365 Suite, and basic networking.
  • Familiarity with ChromeOS
  • ITIL Foundations v3 certification desired