Fraud Prevention & Payments Specialist

  • Job Reference: VACDMFP21
  • Date Posted: 4 June 2024
  • Recruiter: EXEC Search
  • Location: Larnaca
  • Salary: €28,000 to €32,000
  • Bonus/Benefits: benefits + bonus + relocation
  • Sector: Administration
  • Job Type: Permanent
  • Contact: Mulltilingual Team
  • Telephone: 01 5394600

Job Description

Role: Fraud Prevention & Payments Specialist

 

As a Fraud prevention & Payments Specialist, you will be responsible for ensuring the integrity of the operations by detecting and preventing fraudulent activities. This role requires excellent attention to detail, strong analytical skills, and a passion for providing exceptional customer service.

 

Responsibilities:

• Monitor customer transactions and accounts for any suspicious activities or fraudulent behavior

• Investigate and analyze potential fraud cases, collaborating with other departments to gather necessary information and evidence

• Conduct thorough reviews of customer documentation, verifying identities and ensuring compliance with regulatory requirements

• Process and reconcile customer deposits and withdrawals, ensuring accuracy and timeliness

• Collaborate with third-party payment providers to manage transactions and resolve any payment-related issues

• Provide exceptional customer service, resolving customer inquiries and concerns related to fraud detection and payment processing

• Stay updated on industry trends and best practices in fraud prevention and payment processing, implementing enhancements as needed

 

Requirements:

• At least 1 year of experience in fraud detection and prevention, preferably in the Gambling & Casinos industry

• Strong knowledge of fraud detection tools and techniques

• Excellent analytical skills, with the ability to analyze large volumes of data and identify patterns or anomalies

• Familiarity with payment processing systems and procedures

• Experience in handling sensitive customer information and maintaining confidentiality

• Strong attention to detail and accuracy

• Ability to work efficiently under pressure and meet tight deadlines

• Exceptional communication and interpersonal skills, with a customer-focused approach

 

What’s on offer:

• Gym membership allowance

• Healthcare Insurance

• Sport and social club

• Discretionary annual performance bonus

 

 

Relocation package available: Reimbursement of the cost of the flight to Cyprus + up to 2 weeks accommodation

Work model: Onsite

Salary: up to €32 000 p/ year (DOE)