German desk Outbound Customer Service role Remote

  • Job Reference: VAC6DM121
  • Date Posted: 18 November 2021
  • Recruiter: EXEC Search
  • Location: Cork, County Cork
  • Remote Working: Temporarily remote due to COVID-19
  • Salary: €29,000 to €33,500
  • Bonus/Benefits: benefits
  • Sector: Sales & Marketing
  • Job Type: Permanent
  • Contact: Mulltilingual Team
  • Telephone: 01 5394600

Job Description

German speaking Outbound Customer Service roles 

The roles are remote based initially and office based when the pandemic ends or it is safe to travel to work (as per Irish Government guidelines). The company office is based in Co. Cork, Ireland

Company: Multinational, global

Main responsibilities:

  • Contacting existing customers to inform them about company additional services or new campaigns
  • Asking questions to understand customer requirements
  • Address any questions or issues customers may have 
  • Communicate with customers to understand their requirements and needs
  • Offer solutions based on clients needs and capabilities
  • Keep an updated customer database
  • Track and document calls and sales
  • Update client records

 

Minimum Requirements

  • Fluent in German  and Engish 
  • Excellent communication, relationship building skills
  • Telesales background / outbound calling experience 

 

Salary: up to €33.5K p/a

 Benefits

  • Free canteen, cycle / travel to work scheme (when office based) 
  • Pension
  • Healthcare insurance discounts
  • Career development plan
  • RELOCATION package on offer (when relocating to Cork and it's safe to work from the office) 

Work hrs: Mon – Fri