German-speaking client support consultant

  • Job Reference: VACGE1
  • Date Posted: 22 February 2023
  • Recruiter: EXEC Search
  • Location: Dusseldorf, Nordrhein-Westfalen
  • Remote Working: Some remote working possible
  • Salary: On Application
  • Bonus/Benefits: benefits
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent
  • Contact: Mulltilingual Team
  • Telephone: 01 5394600

Job Description

A global brand is currently recruiting German-speaking client support consultants for their office based in Düsseldorf, Germany.

The company offers a competitive salary, great benefits and a generous relocation package (if you are relocating from outside of Germany). This is a great opportunity for a career-driven individual wishing to join a well-known brand.


Main responsibilities:

- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

- Resolve customer queries via phone, email, mail or social media

- Liaise with other departments as necessary

- Any other tasks as required



- High school diploma or equivalent; college degree preferred

- Strong phone contact handling skills and active listening

- Customer orientation and ability to adapt/respond to different types of characters

- Excellent communication and presentation skills

- Ability to multi-task, prioritize and manage time effectively

- Native level of German and min advanced level of English


Salary: €35K p/a DOE


About the company