German speaking Customer service role - Berlin

  • Job Reference: VACDACHBL14
  • Date Posted: 8 July 2022
  • Recruiter: EXEC Search
  • Location: Berlin
  • Remote Working: Some remote working possible
  • Salary: €36,000
  • Bonus/Benefits: benefits + bonus
  • Sector: Call Centre / Customer Service
  • Job Type: Contract
  • Contact: Mulltilingual Team
  • Telephone: 01 5394600

Job Description

German speaking Customer service role

Salary: €36K p/a pro rata

Contract: 6 months with view to extension / permanent

Benefits:

  • €200 monthly bonus
  • Healthcare insurance
  • €50 monthly well – being allowance  
  • AL: 30 days p/a pro rata
  • Meal allowance €10 p/day

Duties:

  • Answer customers queries via telephone or email
  • Connect the calls with the appropriate department when / if required
  • Accurately record and log interaction with customers and update account information
  • Keeps sensitive information and financial records private and confidential
  • Work with the management to maintain best practices for efficient communication with customers
  • Address customer questions about new products, services, promotions

Requirements:

  • Fluent German and min intermediate level of English
  • Good Communication Skills
  • Excellent Listening Skills
  • Results-Driven
  • Able to Work as a Team,
  • Pays Attention to Detail, Fast Learner
  • Engaging Personality
  • Problem-Solver