German speaking Customer support representative

  • Job Reference: VACDM57G
  • Date Posted: 20 April 2021
  • Recruiter: EXEC Search
  • Location: Barcelona, Catalonia
  • Salary: €22,000
  • Bonus/Benefits: Benefits
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent
  • Contact: Mulltilingual Team
  • Telephone: 01 5394600

Job Description

Role: German speaking Customer Support Representative

Salary: €22000 p/a + benefits

Location: Barcelona, Spain

Your main responsibilities will be:

  • Answer incoming calls and respond to customers’ emails and chat
  • Provide product and service information to customers
  • Process orders
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints
  • Communicate and coordinate with internal departments
  • Follow up on customer interactions

Requirements:

  • Customer Service experience
  • Excellent communication skills, both written and verbal
  • Fluent German and English
  • Detail-oriented
  • Tech-savvy