Germans speaking Outbound Customer Service roles

  • Job Reference: VACDM63DACH1
  • Date Posted: 4 October 2021
  • Recruiter: EXEC Search
  • Location: Cork, County Cork
  • Salary: €26,000 to €33,500
  • Bonus/Benefits: Relocation
  • Sector: Sales & Marketing
  • Job Type: Permanent
  • Contact: Mulltilingual Team
  • Telephone: 01 5394600

Job Description

German-speaking Outbound Customer Service roles 

The roles are remote-based initially and office-based when the pandemic ends or it is safe to travel to work (as per Irish Government guidelines). The company office is based in Cork, Ireland

Company: Multinational, global

Main responsibilities:

  • Contacting existing customers to inform them about the company's additional services or new campaigns
  • Address any questions or issues customers may have 
  • Communicate with customers to understand their requirements and needs
  • Offer solutions based on clients needs and capabilities
  • Keep an updated customer database
  • Track and document calls and sales
  • Update client records

 

Minimum Requirements

  • Fluent in German  and Engish 
  • Excellent communication, relationship-building skills
  • Telesales background/outbound calling experience 

 

Salary: up to €33.5K p/a

 Benefits

  • Free canteen, cycle/travel to work scheme (when office-based) 
  • Pension
  • Healthcare insurance discounts
  • Career development plan
  • RELOCATION package on offer (when relocating to Cork and it's safe to work from the office) 

 

Work hrs: Mon – Fri