Key Responsibilities:
- Process customer orders accurately and efficiently from receipt through fulfillment.
- Maintain communication with customers regarding order status, issues, and changes.
- Coordinate with inventory and shipping departments to ensure timely delivery of products.
- Monitor order processing workflow and implement improvements as needed.
- Resolve discrepancies and issues related to orders in a timely manner.
Required Skills and Qualifications:
- Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
- Minimum of 2 years of experience in order processing or a similar role.
- Proficiency in order management systems and Microsoft Office Suite.
- Strong attention to detail and accuracy in data entry.
- Excellent communication and interpersonal skills.
- Fluent in English and in German
Salary: up to €45K p/a + bonus + benefits (healthcare, pension, car park, travel / cycle to work scheme)
Work model: onsite for min 6 months, leading to hybrid (3 days onsite, 2 days WFH)